T-Mobile has been down for more than an hour now and according to their reps, the issue might persist longer, though nothing is sure.
There are lots of users who have noticed the outage, though their signal bars indicate the status is ok. When users try to make a call, they either hear the busy tone or get disconnected directly, which is really annoying.
Unfortunately, there is no official response from the T-Mobile team and all the information we have is from disappointed users and reps who admitted they are facing a nation-wide outage.
Hopefully they will fix the problem and let us know what happened soon enough. We will keep you updated !
Update: T-Mobile confirmed the outage. Read their statement below:
“T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.”
T-Mobile Logo
yeap im in Houston,TX and we cant make calls. it sucks!!!
same here in Denver, CO =\
yup..its broked in north texiz too
This is really stupid. never had this problem with other companies.
I am in Los Angeles and we can’t receive calls.
We are out in Salt Lake City Utah too. This is a strange outage. I cant through to my wife or home (both on the t-mobile network), but I can call other phones.
I’m Houston too, Remember to use you WI-FI if your cell phone has this feature, it works
We are out in Salt Lake City Utah too. This is a strange outage. I cant get through to my wife or home (both on the t-mobile network), but I can call other phones.
Hey ppl, Chicago here, no reception here either.
Bay Area down too, no texts, though I am receiving emails on my BB
Out in Chicago too – We can dial out but no incoming and no bars
No service in the Tampa and Orlando Florida area
Columbia, SC networks, aiken , greenvill can still call out but cant recieve
No service in Atlanta. Their website seems to be flaked out too. Argh!!
mine was out too but back up now. they need to “get more” towers or something….
We have 3 phones on our account. My husband is the only one who can get through to us on our tmobile and home phones. We however cannot call out.
Can call other networks and will receive emails now on BB
Arghh! Not working in Chgo either…
Just drove from Corpus Christi TX to San Antonio TX, no calls possible the entire drive. Still nothing in San Antonio TX. Part of the time there were bars, but no outgoing calls possible, other times it was not even possible to register on the T-Mobile network.
Symptoms I received in no particular order of frequency:
- Ringing a few times then “fast busy”
- Immediate “fast busy”
- Dead air
No T-Mobile tonite in Cleveland
Mine is out as well…..I am in NY/NJ
Dead here in New Jersey.
Chicago here. I wansnt able to make any calls a while a go but I did just now but I still cant send or receive txt messages.
No phoney no baloney I can’t make calls
I’m in Boston. I could call landlines fine but not other t-mobile subscribers, which was weird.
Maybe a solar flare or something…
im on AT&T but my girlfriend is on T-Mobile and i havent been able to get through to her since about 5:20
so seems like its out in Northeast Ohio…
Yep…no problem up here in Idaho. We can call all day long with no issues at all. Clear as a bell!
Yeah, right…
no service…..anyone hear when it will be back???
Yeah, I’m New York and I can’t make or receive anything. Very strange. I have never experienced this before.
Down in NYC and Long Island too. TMobile is quite an awful company. No Public information.
I’m in Mars and my shit works great.
No bars, no service at all in Los Angeles, for over an hour.
No service in DC area. 7:55 PM
My wife and daughter can call out to other networks….but not my BB8520. Wife has a G1 and daughter has a BB8100.
dratz!
Phone and 3G down in Monterey, CA. Can call any phone except other T-Moble phones.
Man dis sucks big time. No service in houston
Out in Virginia, funny thing though, I have a my touch, my mom has a regular flip phone and her phone works just fine???
Serivce back up in Orlando/Tampa area
802 est time. no calls or texts. NY
Service down in South Carolina has been for hours :/
OH come on there was an official release. It was on f$@kin Twitter! What is wrong with tmobile.
Redmond, WA
Phone was out, now is back.
Update: From another site:
We just got an official statement from T-Mobile, and it’s confirmed — service is down. Here’s the statement:
“T-Mobile customers may be experiencing service disruptions impacting voice and data. Our rapid response teams have been mobilized to restore service as quickly as possible. We will provide updates as more information is available.”
Service was down in Atlanta for over an hour but we just got calling back. Still no voice mail or in/outgoing texts however.
Well, BlackSn0w was released today. I guess T-Mobile couldn’t handle all the people leaving AT&T. Or maybe Apple was right, jailbreak is a national security risk. Someone hack T-Mobile because someone was jailbroken! Ha
still out in Northern Virginia!!!!WTF!!!
Cleveland ohio…. dead in the water
Down in the Springs but still get calling to other T-mobile phones
Denver Co, can call out, unless to customer service (that’s helpful), can’t receive calls, data works fine but can’t SEND OR RECEIVE ANY TEXTS?!
just drove from alpharetta to lagrange….no service(no texts or calls)…911 calls would go through….
Finally, the T-Mobile service is back on air in LA
Tmo phone service in Honolulu, HI is down too. Data works fine and texting too, I think.
I know exactly what it is….. The full moon tonight….
No service in Charleston SC. This is terrible. I need to call my son.
still down in hampton, va i want a credit! lol
Minnesota up here out to
No service in NJ .. nothing.. for about an hour now and its 9:07 pm .. i called t-mobile.. they said its a global outage and 30 million people are without service… i told the guy on the phone that the first thing they should do is a bulletin news flash on tmobile.com…
thanks to whoever posted this info… i think this page will be more helpful for updates than tmobile itself… im bookmarking it till the problem is solved…
Still out in Salt Lake City, can’t receive calls or send/receive text messages
Still no service in NJ and its 11:10pm
Yeah Im here in northern california. First our data went out, couldnt find out why I couldnt send a txt message. Hopfully they Fix this soon. its 8:00pm here.
no service in florida. its 11:50
all i can do is call people
Houston here I still do not have any kind of service on my g1 its 11:09
In Bensalem, PA, Northeast suburb of Philadelphia, PA. My service has been out all afternoon through the evening. I am SO upset about this!! As a customer I should have received a text warning about it a few days prior. They can text me about those call tones. No calls, in or out. No text. I can’t reach T-Mobile, even on a landline!! They are HORRIBLE!!! If I wasn’t locked in this contract I’d switch to Verizon!!!!
Hey, Norcal just got service back. Ive sent a couple of txts and got a call. Not sure if its for a bit or if its fixed.
My service has finally been restored (Honolulu, HI) as of 7:35pm PST. I know some folks in my area are still having problems though.
I’m here in Orange County, southern California with Tmobile. I can’t make or receive calls to Tmobile customers. This is not the first outage i’ve experienced with them…. About a year and half ago, towers went down and I couldn’t receive or make calls to anyone for 3 days. So I won’t be suprised if THIS outage lasts for even longer. I’m switching to another company.
Out in cali. So annoying especially bcause I have the sidekick.
got service back last night, I just turned it off then back on and my service was back!!
Hi..
I stay at LA and not receiving any calls plese try to do something.
its now happened n the uk